Data and access security
Who can reach your data, from where, and what is recorded.
Encrypted connections
Traffic between your browser, the mobile app and Polypus is encrypted with SSL/TLS.
Role-based access
Each user sees and does only what their role allows: office, floor, management.
IP restriction
Limit panel access to your company network so only authorised locations can sign in.
Traceable stock movements
Receiving, putaway, transfers, counts and shipments are recorded and can be reported.
Infrastructure and continuity
Where Polypus runs and how your operation keeps going.
Cloud hosting
Polypus runs in the cloud: no server to buy, install or maintain on your side.
Data backups
Weekly data backups are included from the Starter package upwards.
Central updates
New features and fixes are rolled out centrally; everyone works on the current version.
Availability
The service is monitored continuously and incidents are handled by our team in Istanbul.
KVKK and legal
Personal data is processed under the Turkish Personal Data Protection Law (KVKK). Our policies are public:
Certifications
For your IT or procurement review we can share our security practices in detail. Write to us and we will answer your questionnaire.
Support channels
Support is provided by our own team in Istanbul. Channels depend on your package:
- Ticket support on every package
- E-mail support from Starter
- Phone support on Premium